Returns & Exchanges | Mackey's Grows

At Mackey's Grows, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all eligible items in their original condition.

Return Process

1.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
2.
Package Your Items
Securely pack the items in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.
3.
Ship the Package
Affix the provided shipping label or use a tracked carrier of your choice to send the items back to our processing center.
4.
Receive Refund or Exchange
Once our team inspects your return, we will process your refund to the original payment method or ship your replacement item within 5-7 business days.